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    Meet Your Personal Healthcare Assistant

    Hi, I'm Jonathan Felix, Founder and Chief Care Officer of Compassionate Health Management Partners (CHMP). Having worked in healthcare for 15 years doing every job from front desk to claims processor to Medicare Concierge, I know there are gaps in our system that create unnecessary stress for patients, especially seniors. I started CHMP to help alleviate these gaps and ensure that patients and their care teams stay on the same page. I've had the pleasure of helping hundreds of older adults navigate doctor visits, medical appointments, insurance questions, and the everyday challenges of healthcare. My goal is simple: to make life a little easier for seniors and their families. Whether it's scheduling necessary appointments, keeping medical finances organized, communicating with doctors, or simply being a friendly, dependable person to call, I'm here to lend a helping hand, take the stress out of healthcare, and provide a little extra peace of mind!

    My Services

    Appointment Management

    Healthcare Administrative Coordination

    Healthcare Administrative Coordination

    I'll handle the scheduling. 

    From routine checkups to organizing specialist visits, I help coordinate appointments, manage calendars, and keep important healthcare visits on track. 

    Healthcare Administrative Coordination

    Healthcare Administrative Coordination

    Healthcare Administrative Coordination

    Let me make those calls. 

    I communicate with doctors' offices, specialists, pharmacies, and healthcare facilities to help organize referrals, paperwork, appointment details, and administrative follow-up. 

    Medical Appointment Companionship

    Healthcare Administrative Coordination

    Medical Appointment Companionship

    Someone by your side at appointments. Accompanying clients to eligible appointments, organizing visit information, and assisting with administrative follow-up where available. 

    Family Healthcare Communication

    Prescription & Pharmacy Coordination

    Medical Appointment Companionship

    Keeping your family in the loop.

    I help keep authorized family members informed about upcoming appointments, administrative updates, and outstanding healthcare tasks, providing peace of mind when loved ones can't always be there. 

    Prescription & Pharmacy Coordination

    Prescription & Pharmacy Coordination

    Prescription & Pharmacy Coordination

    Helping with pharmacy hassles.

    I help communicate with pharmacies and medical offices about prescription refill requests, medication availability, and administrative issues, making it easier to stay organized. 

    Referrals & Authorization Follow-Up

    Prescription & Pharmacy Coordination

    Prescription & Pharmacy Coordination

    Following up so you don't have to. 

    I help track specialist referrals and follow up with physician offices regarding prior authorization requests, required documentation, and administrative processing. 

    Medical Records & Document Organization

    Dedicated Healthcare Administrative Assistance

    Specialist & Healthcare Resource Research

    Keeping your paperwork organized.

    I assist with requesting, organizing, and maintaining medical documents, appointment summaries, and important healthcare paperwork so information is easier to access when needed. 

    Specialist & Healthcare Resource Research

    Dedicated Healthcare Administrative Assistance

    Specialist & Healthcare Resource Research

    Helping you find the right information.

    I help locate information about medical specialists, healthcare facilities, and community resources, giving clients and families information to discuss with their healthcare providers. 

    Dedicated Healthcare Administrative Assistance

    Dedicated Healthcare Administrative Assistance

    Dedicated Healthcare Administrative Assistance

    Someone to call when you need help. 

    Have a question about an upcoming appointment, missing paperwork, or a referral? I provide a consistent point of contact to help resolve healthcare-related administrative concerns. 

    Options To Fit Your Needs

    Essential

    Foundational Management

    • Weekly virtual consultations with patient and/or family
    • Scheduling and administrative management of appointments
    • Coordination of administrative communications with physicians, pharmacies, and care teams
    • Weekly administrative follow-up with providers as needed
    • Communication with providers regarding prior authorization and referral status
    • Research available information on specialists and care resources
    • Dedicated phone and email access for the patient and family
    Premier

    Expanded Coordination

    • All Essential level services
    • One monthly in-person meeting to organize healthcare administrative needs
    • One monthly medical appointment accompaniment session at physician office for documentation
    • Medical transportation arrangement with third party
    Signature

    Comprehensive Support

    • All Essential level services
    • Two monthly in-person meetings to organize healthcare administrative needs
    • Two monthly medical appointment accompaniment sessions at physician office for documentation
    • Medical transportation arrangement with third party
    • Administrative organization of medical bills, statements, and payments

    Medicare Made Easy

    Understanding Medicare Doesn't Have to Be Complicated!

    Approaching 65 or preparing to transition to Medicare? I'm here to help make sense of it all! My Medicare education sessions break down the basics of Medicare, enrollment timelines, coverage types, and common questions in a friendly, easy-to-understand format.

    Whether you're planning ahead or simply want to better understand how Medicare works, my goal is to help you feel informed, prepared, and confident.


    Medicare educational services are available in select states only. Please contact me to confirm availability in your location.


    Educational services only. CHMP does not sell insurance, recommend specific plans, or provide insurance brokerage services.

    Making a Difference

    Dr. Philip Bretsky

    Ron S. (Healthcare CEO)

    Ron S. (Healthcare CEO)

    "Jonathan worked in our office for 11 years, consistently going the extra mile for our Medicare patients and making sure every situation was handled with care, calmness, and compassion."

    Ron S. (Healthcare CEO)

    Ron S. (Healthcare CEO)

    Ron S. (Healthcare CEO)

    "Jonathan has substantial expertise in Medicare, ACO, value-based care, and insurance regulations. He is a hard-working, honest, and highly skilled medical administration professional who is an asset to any care team."

    Joe S. (Patient)

    Ron S. (Healthcare CEO)

    Baha K. (Patient)

    "For years, Jonathan helped coordinate my care with multiple specialists, facilities, and testing locations. I always received the care I needed in a timely manner, and I always felt confident he would take the necessary extra steps to make sure everything was organized efficiently."

    Baha K. (Patient)

    Chris D. (Patient)

    Baha K. (Patient)

    "Not only did Jonathan manage my administrative care, but my mother too. And when our family made the difficult decision to transition her to hospice care, Jonathan was there for us, showing the utmost compassion and making sure she was comfortable and everything was coordinated properly and quickly."

    Dr. Sean Bovett

    Chris D. (Patient)

    Chris D. (Patient)

    "Jonathan has a wealth of knowledge and experience in healthcare, and has helped patients navigate the complexities of our system in multiple professional roles in both small and national organizations."

    Chris D. (Patient)

    Chris D. (Patient)

    Chris D. (Patient)

    "Jonathan has assisted my family and me with patient advocacy support in the most difficult of situations. He did research, made the necessary phone calls, and kept me informed of my options every step of the way."

    Contact CHMP

    Let's Talk About How I Can Help.

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    A Direct Line to Someone Who Cares

    I believe the best care begins with trust and connection. So here's my personal cell number - XXX-XXX-XXXX. 

    Compassionate Health Management Partners


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