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Hi, I'm Jonathan Felix, Founder and Chief Care Officer of Compassionate Health Management Partners (CHMP). Having worked in healthcare for 15 years doing every job from front desk to claims processor to Medicare Concierge, I know there are gaps in our system that create unnecessary stress for patients, especially seniors. I started CHMP to help alleviate these gaps and ensure that patients and their care teams stay on the same page. I've had the pleasure of helping hundreds of older adults navigate doctor visits, medical appointments, insurance questions, and the everyday challenges of healthcare. My goal is simple: to make life a little easier for seniors and their families. Whether it's scheduling necessary appointments, keeping medical finances organized, communicating with doctors, or simply being a friendly, dependable person to call, I'm here to lend a helping hand, take the stress out of healthcare, and provide a little extra peace of mind!

I'll handle the scheduling.
From routine checkups to organizing specialist visits, I help coordinate appointments, manage calendars, and keep important healthcare visits on track.
Let me make those calls.
I communicate with doctors' offices, specialists, pharmacies, and healthcare facilities to help organize referrals, paperwork, appointment details, and administrative follow-up.
Someone by your side at appointments. Accompanying clients to eligible appointments, organizing visit information, and assisting with administrative follow-up where available.
Keeping your family in the loop.
I help keep authorized family members informed about upcoming appointments, administrative updates, and outstanding healthcare tasks, providing peace of mind when loved ones can't always be there.
Helping with pharmacy hassles.
I help communicate with pharmacies and medical offices about prescription refill requests, medication availability, and administrative issues, making it easier to stay organized.
Following up so you don't have to.
I help track specialist referrals and follow up with physician offices regarding prior authorization requests, required documentation, and administrative processing.
Keeping your paperwork organized.
I assist with requesting, organizing, and maintaining medical documents, appointment summaries, and important healthcare paperwork so information is easier to access when needed.
Helping you find the right information.
I help locate information about medical specialists, healthcare facilities, and community resources, giving clients and families information to discuss with their healthcare providers.
Someone to call when you need help.
Have a question about an upcoming appointment, missing paperwork, or a referral? I provide a consistent point of contact to help resolve healthcare-related administrative concerns.
Foundational Management
Expanded Coordination
Comprehensive Support
Approaching 65 or preparing to transition to Medicare? I'm here to help make sense of it all! My Medicare education sessions break down the basics of Medicare, enrollment timelines, coverage types, and common questions in a friendly, easy-to-understand format.
Whether you're planning ahead or simply want to better understand how Medicare works, my goal is to help you feel informed, prepared, and confident.
Medicare educational services are available in select states only. Please contact me to confirm availability in your location.
Educational services only. CHMP does not sell insurance, recommend specific plans, or provide insurance brokerage services.
"Jonathan worked in our office for 11 years, consistently going the extra mile for our Medicare patients and making sure every situation was handled with care, calmness, and compassion."
"Jonathan has substantial expertise in Medicare, ACO, value-based care, and insurance regulations. He is a hard-working, honest, and highly skilled medical administration professional who is an asset to any care team."
"For years, Jonathan helped coordinate my care with multiple specialists, facilities, and testing locations. I always received the care I needed in a timely manner, and I always felt confident he would take the necessary extra steps to make sure everything was organized efficiently."
"Not only did Jonathan manage my administrative care, but my mother too. And when our family made the difficult decision to transition her to hospice care, Jonathan was there for us, showing the utmost compassion and making sure she was comfortable and everything was coordinated properly and quickly."
"Jonathan has a wealth of knowledge and experience in healthcare, and has helped patients navigate the complexities of our system in multiple professional roles in both small and national organizations."
"Jonathan has assisted my family and me with patient advocacy support in the most difficult of situations. He did research, made the necessary phone calls, and kept me informed of my options every step of the way."
I believe the best care begins with trust and connection. So here's my personal cell number - XXX-XXX-XXXX.
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